Privacy Policy
Last updated: 26 June 2019
Scope
Raise You ("us", "we", or "our") operates http://raiseyou.com.au (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
The purpose of this website is to provide you with information about our services and to provide contracted clients with a payment portal.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Our obligations
This service is bound by the provisions of the:
Privacy Act 1988 (Cth)- external site, including the Australian Privacy Principles
General Data Protection Regulation (GDPR) privacy law
California Online Privacy Protection Act (CalOPPA)
Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. The term "Personal Information" in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained.
The type of personal information Raise You may collect includes:
name
address
email
telephone number
occupation
employment details.
Raise You will not collect personal information unless the information is necessary for one or more of its functions or activities. Raise You will collect the personal information only by lawful and fair means and not in an unreasonably intrusive way.
An individual may decide not to provide personal information. Individuals are not obliged to provide Raise You with their personal information. However, this choice may result in us being unable to provide any or the full range of our services. In addition, if an individual does not provide personal information required by Raise You, the individual may be unable to participate in or have access to services and activities.
If it is reasonable and practical to do so, Raise You will collect personal information about an individual only from that individual.
Raise You may receive personal information about an individual from the following additional sources:
clients
clients’ professional workers
employees
potential employees
independent contractors
existing and new contacts.
If Raise You collects information about an individual from a party other than the individual and determines that it could have otherwise collected the information from the individual, Raise You will ensure the individual is or has been made aware of the matters set out in this Privacy Policy.
Sensitive information
Raise You does not collect sensitive information. We will only collect sensitive information with the individual’s consent, or otherwise as permitted by law.
The purposes for which Raise You collects, uses and discloses personal information
The purposes for which we collect, use and disclose personal information include the following:
To consider potential employee’s applications for employment by the business.
To open and administer client accounts.
To provide services to potential clients and customers.
To administer contractors of the business.
For marketing and sales initiatives such as Raise You publications, events and training programs.
For planning, product development or research purposes.
To manage, review and audit our products, processes and activities.
To manage or resolve legal or commercial issues.
To perform any other functions and activities of the business.
We will not use an individual’s personal information for direct marketing purposes unless the individual has given us their permission or unless we are permitted to do so under the Privacy Act.
In each direct marketing communication with an individual, Raise You will draw to the individual’s attention, or prominently display a notice, that he or she may express a wish not to receive any further direct marketing communications.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Links with other sites and services
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy- external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google- external site.
Raiseyou.com.au also uses interfaces with social media sites such as LinkedIn, Instagram and others. If you choose to "like" or "share" information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information
Data quality
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Data security
Raise You will take all reasonable steps to protect the personal information it holds from misuse, interference and loss and from unauthorised access, modification or disclosure. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy. We use the following data security compliant services to manage client data: Squarespace, Hubspot, G-Suite and Stripe.
We will destroy or permanently de-identify personal information if it is no longer needed for any purpose.
Trans-border data flows
Raise You may transfer personal information about an individual to a party who is in another state or territory of Australia. Also, from time to time, we may disclose personal information to an overseas person or organisation. If Raise You transfers personal information to an overseas person or organisation, we will comply with the requirements of the Privacy Act that relate to overseas disclosures of personal information.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Raise You will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us using the form below, alternatively we can be reached at:
Rachael Wilken
Raise You
Flat 5, 34 Denbigh Road
Armadale VIC 3143
privacy@raiseyou.com.au